Garage doors are a vital part of modern homes, offering convenience, security, and protection. When everything runs smoothly, we rarely think twice about them. But when a problem arises—especially when your Genie Garage Door Opener Model 7055 will not close—it becomes a major concern.
In this article, we’ll walk you through the possible causes of why your Genie Model 7055 garage door opener won’t close, and we’ll provide actionable troubleshooting steps you can follow at home. From misaligned sensors to travel limit settings, you’ll get a comprehensive guide to help fix the issue yourself or know when it’s time to call in the pros.
Why My Genie Garage Door Opener Model 7055 Will Not Close
When your Genie 7055 opener lifts the door with no issue but refuses to close it, the problem is typically connected to safety features or setting misconfigurations. The 7055 is a powerful, smart garage door opener, but even smart systems can have hiccups—especially if components are misaligned, dirty, or malfunctioning.
Let’s explore why this happens and how to fix it.
Common Causes Behind “My Genie Garage Door Opener Model 7055 Will Not Close”
1. Obstructed or Misaligned Safety Sensors
The Genie 7055 uses infrared safety sensors to detect objects in the path of the door. If anything blocks the sensor’s beam—or if the sensors aren’t aligned properly—the door won’t close as a safety precaution.
Signs:
- Blinking LED on one or both sensors
- Door only closes when you hold down the wall button
- Door begins to close, then immediately reverses
Solutions:
- Clear any debris or dust from the sensor lenses
- Ensure the sensors are facing each other directly
- Check the wiring and tighten any loose connections
- Realign the sensors until both LEDs glow solid (not blinking)
2. Enabled Lock Mode on Wall Console
Your Genie 7055 wall console might have Lock Mode enabled, which disables the remote or keypad controls from operating the door. This feature is often used for security but can be mistakenly activated.
How to check and fix:
- Look at the LED indicator on the wall console.
- If the “lock” icon is lit, press and hold the lock button for 5-10 seconds.
- Test the remote or keypad again.
3. Remote Control Battery Issues or Programming Errors
Another reason your Genie garage door opener Model 7055 won’t close could be the remote control itself.
Quick Fixes:
- Replace the battery with a fresh one.
- Reprogram the remote:
- Press and hold the “Learn” button on the opener until the LED blinks.
- Press the desired button on your remote.
- Wait for the LED to flash again to confirm programming.
4. Incorrect Travel Limit Settings
The travel limits on your Genie opener tell it how far to move the garage door up and down. If the down travel limit is set too short, the door might not close fully—or at all.
How to adjust:
- Locate the travel limit adjustment screws or dials on the motor housing.
- Use a flathead screwdriver to slightly increase the down limit.
- Test the door after each adjustment until it closes completely.
5. Force Control Settings Too Low
If the downward force setting is too low, your opener may think there’s an obstruction when there isn’t.
Adjustment Tips:
- Open the motor cover and locate the force adjustment screws.
- Slightly increase the down force setting.
- Test the door; if it still doesn’t close, increase slightly again.
Note: Don’t increase the force too much. It can create a safety hazard if an object is actually in the way.
How to Troubleshoot When My Genie Garage Door Opener Model 7055 Will Not Close
Here’s a detailed checklist you can follow to resolve the issue:
Step 1: Sensor Alignment and Cleaning
- Wipe both sensors with a clean microfiber cloth.
- Make sure both lights on the sensors are solid.
- Reposition the brackets if the sensors aren’t facing each other perfectly.
Step 2: Test Wall Button
- Hold down the interior wall-mounted button.
- If the door closes and stays down, it’s likely a sensor or remote issue.
Step 3: Reset and Reprogram
- Unplug the unit for 30 seconds to reset the logic board.
- Plug it back in and reprogram your remote control.
Step 4: Check for Obstructions
- Inspect the door tracks and rollers for anything that could prevent closure.
- Remove leaves, stones, or tools.
Step 5: Manual Close Test
- Pull the emergency release cord.
- Manually lower the door to test if it closes smoothly.
- If there’s resistance, the door might be unbalanced or the track is bent.
Advanced Fixes and Considerations
Check for Broken Springs or Cables
Although this typically affects the door’s ability to open, broken springs can cause uneven pressure that interferes with the door closing.
Warning: Spring replacement should always be done by a trained professional.
Examine the Door Balance
An unbalanced door puts strain on the opener and may stop midway through the close cycle.
How to Test:
- Pull the red emergency release handle.
- Manually lift the door halfway.
- If it doesn’t stay in place or feels heavy, the door is unbalanced.
Inspect for Faulty Logic Board
Sometimes, internal electrical components like the logic board can fail due to power surges or age.
Symptoms:
- Unresponsive controls
- Intermittent behavior (e.g., works some days, not others)
- LED displays showing error codes
If you suspect a faulty board, consider reaching out to Genie’s support team or a licensed technician.
Preventative Maintenance Tips for Genie Model 7055
Avoid future issues with these proactive tips:
- Monthly: Wipe sensors and inspect for wiring issues.
- Every 3–6 months: Lubricate rollers, hinges, and tracks with silicone-based spray.
- Annually: Check door balance and perform a full function test.
- After storms: Check for damage due to lightning or power surges.
When to Call a Professional
You’ve done the troubleshooting and still, your Genie garage door opener Model 7055 will not close? It’s time to call a certified garage door technician.
Seek help when:
- The motor hums but the door doesn’t move.
- You notice burnt smells or electrical sparks.
- The door is unbalanced or you see snapped cables.
- You’ve already adjusted all settings and replaced the remote battery.
Why You Should Fix This Issue Promptly
A garage door that won’t close is not just inconvenient—it can lead to:
- Security risks (unsecured garage access)
- Damage from weather
- Exposure to pests or theft
- Wear and tear on garage door components
By fixing the issue as soon as it arises, you protect both your property and your peace of mind.
Final Thoughts: My Genie Garage Door Opener Model 7055 Will Not Close – But Now You Know What To Do
Dealing with a garage door that opens fine but won’t close is a common and fixable issue, especially with the Genie Model 7055. Whether it’s misaligned sensors, incorrect settings, or an overlooked lock button, the solutions are often simple.
The most important thing is to approach the problem methodically, using the troubleshooting steps outlined above. With a bit of patience and the right adjustments, you’ll have your garage door working smoothly again.
Remember, you don’t have to be a tech expert or mechanic to handle most of these problems—but know when to bring in a pro for more complex issues.
