If you own a Genie Excelerator garage door opener, you know the convenience and security it brings to your home. However, there are times when you might need to reset your opener due to issues like programming new remotes, changing the entry code, or troubleshooting operational glitches. Knowing how to reset your Genie Excelerator garage door opener is crucial for ensuring it operates smoothly and efficiently.
In this comprehensive guide, we will cover everything you need to know about resetting your Genie Excelerator garage door opener. We will delve into common reasons for resetting, provide step-by-step instructions, and offer tips on maintaining your garage door opener. By the end of this article, you will be equipped with all the necessary knowledge to handle your Genie Excelerator garage door opener effectively.
Understanding the Genie Excelerator Garage Door Opener
Before we dive into the specifics of resetting your Genie Excelerator garage door opener, let’s first take a moment to understand what this unit is and what it offers.
1. Features of the Genie Excelerator
The Genie Excelerator is known for its reliability and robust features. Some key features include:
- Powerful Motor: Equipped with a high-torque motor, the Excelerator can lift heavy garage doors with ease.
- Intellicode Technology: This technology enhances security by changing the access code every time the remote is used, preventing unauthorized access.
- Battery Backup: Many models come with a battery backup, allowing you to operate the opener even during power outages.
- Quiet Operation: The Excelerator operates quietly, making it ideal for homes with living spaces near the garage.
2. Common Issues That May Require a Reset
There are several reasons you might need to reset your Genie Excelerator garage door opener:
- Programming New Remotes: If you purchase additional remotes or if you lose your remote, you’ll need to reset the system to pair it with the new device.
- Changing Entry Codes: If you want to change the keypad entry code for security purposes, resetting is required.
- Troubleshooting Errors: If your garage door opener is acting erratically—such as failing to respond to remotes or the wall switch—a reset can often resolve these issues.
How to Reset Genie Excelerator Garage Door Opener
Now that you understand the importance of resetting your Genie Excelerator garage door opener, let’s get into the details of how to do it. Follow these simple steps to successfully reset your opener.
1: Disconnect Power
Before starting the reset process, it’s important to disconnect power to the opener for safety reasons.
- Unplug the Opener: Locate the power cord of the Genie Excelerator and unplug it from the electrical outlet.
- Remove the Battery (if applicable): If your model has a battery backup, remove the battery as well.
2: Locate the Reset Button
The reset button on the Genie Excelerator garage door opener is usually located on the back or side of the motor unit. The button may be labeled as “Learn” or “Program.”
- Check Your Manual: If you have trouble locating the button, refer to your user manual for specific instructions related to your model.
3: Press and Hold the Reset Button
- Press and Hold the Reset Button: Once you’ve located the reset button, press and hold it for about 15 seconds. This action will clear all previous remote codes and settings.
- Release the Button: After holding it for 15 seconds, release the button. The indicator light on the motor unit should blink and then turn off.
4: Reconnect Power
- Plug in the Opener: Reconnect the power cord to the electrical outlet.
- Reinsert the Battery (if applicable): If your opener has a battery backup, reinsert the battery.
5: Reprogram the Remotes
Now that your Genie Excelerator has been reset, it’s time to reprogram any remotes you wish to use.
- Press the Reset Button: Press the reset button again (or the “Learn” button) on the motor unit. The indicator light should turn on.
- Press the Remote Button: Within 30 seconds, press the button on the remote you want to program. Hold it down until the indicator light blinks and then turns off. This confirms that the remote is successfully programmed.
- Repeat for Additional Remotes: If you have more remotes to program, repeat this process for each one.
6: Program Keypad Entry Code (if applicable)
If your model has a keypad, you will need to reprogram the entry code.
- Press the Reset Button on the Keypad: Enter the desired four-digit code on the keypad and press the “Enter” button.
- Test the Code: After programming, test the keypad by entering the new code and pressing “Enter” to ensure it works properly.
Troubleshooting Common Issues After Resetting
After resetting your Genie Excelerator garage door opener, you may encounter some issues. Here are some common troubleshooting tips:
1. Opener Not Responding
- Check Power: Ensure the opener is plugged in and receiving power. Check your circuit breaker if the opener is not working.
- Inspect the Remote: Make sure the remote has fresh batteries and that you have successfully reprogrammed it.
- Verify the Safety Sensors: Ensure that the safety sensors are aligned properly and that there are no obstructions blocking their path.
2. Garage Door Moves Erratically
- Recheck Alignment: Make sure the garage door tracks are straight and that the door is properly balanced.
- Lubricate Moving Parts: Apply lubricant to the rollers and hinges to reduce friction.
- Reset Again: Sometimes, a second reset may resolve erratic behavior.
3. Keypad Not Working
- Reprogram the Keypad: If the keypad is not functioning, try reprogramming it by following the programming instructions again.
- Inspect Batteries: Ensure that the keypad has fresh batteries and that they are installed correctly.
Maintenance Tips for Your Genie Excelerator Garage Door Opener
Regular maintenance can help prolong the life of your Genie Excelerator garage door opener. Here are some essential maintenance tips:
1. Regular Lubrication
- Lubricate Moving Parts: Every few months, apply a silicone-based lubricant to the garage door springs, rollers, and tracks to ensure smooth operation.
2. Check Safety Sensors
- Inspect Sensor Alignment: Regularly check that the safety sensors are properly aligned and free of dust or debris. Clean the lenses with a soft cloth as needed.
3. Inspect Hardware and Components
- Tighten Loose Hardware: Periodically check the screws and bolts on the opener, as well as the door hardware, and tighten any that are loose.
- Check Cables and Springs: Inspect the cables and springs for signs of wear or damage. If you notice any fraying or other issues, consult a professional for repairs.
4. Test the Garage Door’s Balance
- Perform a Balance Test: Disconnect the opener and manually lift the door. If it doesn’t stay in place, the springs may need adjustment. This should be done by a professional for safety.
Conclusion
Knowing how to reset your Genie Excelerator garage door opener is essential for maintaining its performance and ensuring your home remains secure. By following the steps outlined in this guide, you can easily reset your opener, program new remotes, and troubleshoot any issues that arise.
Regular maintenance will not only extend the life of your garage door opener but also ensure it operates smoothly for years to come. If you encounter persistent problems that you cannot resolve, don’t hesitate to contact a professional technician for assistance.
